Privacy Policy

Last Updated: June 23, 2026

Introduction

Robert Phillips Counselling (“I”, “me”, “my”, or “the Practice”) is committed to protecting your privacy and personal information. This Privacy Policy explains how information is collected, used, and protected when you visit this website or contact the Practice.

Information Collected

Information may be collected when you:

Complete a contact form on this website
Email or call the Practice
Request information about counselling services
Visit and interact with this website

The information collected may include:

Name
Email address
Phone number
Information you voluntarily provide in your message
Technical information such as IP address, browser type, and website usage data

How Information Is Used

Information may be used to:

Respond to inquiries
Provide information about counselling services
Schedule consultations or appointments
Improve website performance and user experience
Evaluate advertising and marketing effectiveness

Website Analytics and Advertising

This website may use analytics and advertising tools, including:

Google Analytics⁠
Google Ads⁠

These services may collect information about website usage through cookies and similar technologies. This information helps understand how visitors use the website and how advertising performs.

You can manage cookie preferences through your browser settings.

Third-Party Services

The Practice may use third-party providers to support business operations, including:

Website hosting providers
Email service providers
Online booking platforms such as Jane App⁠

These providers may collect or process information as necessary to deliver their services.

Confidentiality and Security

Reasonable administrative, technical, and physical safeguards are used to protect personal information from unauthorized access, use, or disclosure.

Please note that information submitted through website forms or standard email may not be completely secure. Do not include highly sensitive personal or clinical information in initial website inquiries.

Retention of Information

Information submitted through the website may be retained as necessary to respond to inquiries, provide services, maintain business records, and comply with legal or professional obligations.